DNA is one of the leading telecom service provider including cable TV, mobile networks and broadband.

Winner of European Cloud and Identity Award for best B2B project in 2015

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  • High cost of customer service desk operations
  • Difficulties registering new corporate customers
  • Like all telecom service providers, DNA was looking new ways of generating revenue and new business


  • Ubisecure SSO connects the DNA online services providing consumer and business customers a single identity across all connected sites
  • Ubisecure CustomerID provided easy-to-use workflows for customer registration and enabled extensive self-service functions in their MyBusiness portal


  • New customer registration time was cut from hours to a few minutes
  • The self-service portal for subscription management created immediate cost savings of $1 million during the first full year after launch
  • Unified identity strategy makes it extremely easy for DNA business customers to acquire new services through DNA cloud brokering
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