Introduction
Vantaan Energia is a utility company providing electricity and district heating services for households and businesses.
Challenges
- Mandated by regulation, energy companies must allow consumers to review their consumption data gathered by smart meters. Vantaan Energia needed a secure way to share this information
- Maintaining separate identities across different services in both B2C and B2B created inconvenience and was seen as a security risk
Solution
- Ubisecure SSO provides strong authentication for consumer and business users to the Vantaa Energia SharePoint portal and single sign-on across services
- Ubisecure CustomerID provides registration flows, identity verification during registration, and is linked to the CRM of Vantaan Energia
Benefits
- Regulatory compliance is reached by offering customers a secure way to conduct business and review their data in the portal
- Cost savings through automating the customer registration
- Convenience when registering as customers can verify their identities with BYOID, and contract information can be automatically verified from the CRM