White Paper

Build vs Buy

Evaluating the different approaches to adopting Identity & Access Management

A good security posture starts with effective Identity & Access Management (IAM). Breaches, especially those attacking customer Personally Identifiable Information (PII), privileged credentials, and partner data via attacks on the supply chain, are increasing and expose the victim organisation to loss of customer trust, GDPR fines and lots of bad press.

This white paper is about making practical and secure Build vs. Buy choices for a very specific area of Identity & Access Management (IAM) – Customer IAM (CIAM). CIAM is about securing customer/partner identity data and making the customer/partner journey seamless:

Build: use your existing internal resources to handle identity and access management.

Buy: use available SaaS, Cloud and On-premise solutions to handle identity and access management.

In this whitepaper, you will learn:

  • What is identity management and why does it matter
  • The business impact of an effective Customer IAM solution
  • Objective informed comparisons between a build or buy process
  • Top tips and critical considerations for implementation choices