Customer ID helps you know who your customers are and make it easier for customers, partners, external users, APIs and things to engage with your services.
Take a modern, secure approach to Customer Identity Management, putting Identity at the very centre of your services to maximise revenue, security and customer experience.
Better identity data management
Enhanced security, more control over data and attributes
Automate workflows, reduce data silos
Increase Conversions & Brand Loyalty
Personalise offerings based on real data
360-degree unified view across data silos of customers
Customer ID – Ubisecure’s Customer Identity & Access Management (CIAM) solution offers many mission critical functions and serves customer, consumer, b2b and machine to machine use cases:
Capture & convert
Registration – provide frictionless registration for new customers by using existing identities, of varying levels of assurance strength, from one or more of the dozens of supported Identity Providers.
Profiling and Personalisation – link identity data sources and attribute information for a centralised view of users, to build personalised experiences.
Outbound Federation – enable existing identity data pools to be utilised for outbound Single Sign-On to external sites. Gain new ROI on KYC investments and extend use of identities associated with your brand.
One identity – let customers use a single identity to log in and engage with all your services. Learn more
Multi-channel – provide customers with the same user experience regardless of the device they use to engage with your services.
Consent – comply with privacy regulation (GDPR) by giving appropriate visibility and self-management controls for personal data.
Self-service – improve customer satisfaction and reduce support overheads by allowing customers to self-manage identity credential management.
Security & Privacy
Authentication – ensure best practice around username/password, offer hassle-free passwordless options, or step-up to multi-factor authentication (MFA) at the right time. Offer registration and login using any number of existing Identity Providers (social, professional, verified or federated), and link to existing accounts to enrich profiles. Learn more
Authorisation – out of the box identity management workflows manage how applications authenticate customers, organisations, things & APIs and grant access only to the right resources. Also centralise identity data access governance to provide granular control over which customer identity attributes can be accessed by internal and external applications. Learn more
Delegated ID – deploy multi-tier delegated administration and delegation of authority and achieve significant cost savings. Allow external users to manage their own organisation’s (or family’s) user identities and delegate roles with ease at a national scale. Learn more
Identity Directory – eliminate risky, overlapping identity data silos by using Ubisecure’s proven, highly scalable and secure storage solution for identity data and attributes.
External services and sites – aggregate attributes from internal and external sources, such as user databases, CRM, Identity Providers and federate identities to external sites and applications.
Enterprise BI and Provisioning – connect to enterprise grade business intelligence tools and provisioning tools.
How it works
Cloud or On-Premise – your data, your location
Scalability – 100k average users per instance
Omnichannel – any device, same experience
Integration into world class BI, CRM
Your Identity Data, your choice how Ubisecure is deployed
Ubisecure managed Identity-as-a-Service for simple, fast to market Single Sign-On for Customers, Partners and Suppliers.
Deployed on-premise to at your own location(s).
A Ubisecure certified cloud partner hosts Identity Platform deployment, provides SLA, you choose datacenter location.
Ubisecure almost exclusively deploys larger scale on-premise and cloud Identity Platform solutions through our Certified Partner network. Partners have local or vertical specialisation – find the right partner in our directory and contact us to discuss requirements.
You can get started quickly and easily with Ubisecure’s managed IDaaS solution – available for Single Sign-On use cases with additional identity management add-ins as required.
Retail giant S Group uses the Ubisecure Identity Platform to achieve a wide range of Customer IAM functionality designed around providing customers with a single identity for all S Group company applications and services, including step-up authentication.
ANALYST EXECUTIVE SUMMARY
An overview of the Customer Identity and Access Management (CIAM) industry & an impartial high level description and analysis of the Identity Platform.
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Build vs Buy: Customer IAM
What are the benefits of Customer IAM? And should your organisation build a solution using your existing internal resources, or buy a CIAM solution?
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