Acquire, Retain & Grow Customers
Reduce the friction for new registration and repeat logins
Get applications to market faster
Let your developers focus on your core business. Plug-in proven identity management
Improved security posture
Protect against identity data breach with IAM capabilities optimised for customer and partner scenarios
Reduce Operations Costs
Automate customer credential management workflows & reduce risky data silos
Ubisecure’s Customer Identity & Access Management (CIAM) solution offers many mission critical functions and serves customer, consumer, b2b and machine to machine use cases:
Security & Privacy – reduce risk of breach
Authentication – enforce best practice around username/password policy, offer hassle-free passwordless options, or step-up to multi-factor authentication (MFA) at the right time. Offer registration and login using any number of existing Identity Providers (social, professional, enterprise, verified or federated), and link to existing accounts to enrich profiles. Learn more
Authorisation – out of the box identity management workflows manage how applications authenticate customers, organisations, things & APIs and grant access only to the right resources. Also centralise identity data access governance to provide granular control over which customer identity attributes can be accessed by internal and external applications. Learn more
Delegated Authority – deploy multi-tier delegated authority to automate manual workflows and achieve significant cost savings. Allow external users to manage their own organisation’s (or family’s) user identities and delegate roles with ease at a national scale. Learn more
Identity Directory – eliminate risky, overlapping identity data silos by using Ubisecure’s proven, highly scalable and secure storage solution for identity data and attributes.
Capture & convert
Registration – provide frictionless registration for new customers by using existing identities (social, professional, enterprise, verified, or federated), of varying levels of assurance strength, from one or more of the dozens of supported Identity Providers.
Profiling and Personalisation – link identity data sources, identity proofing, and attribute information for a centralised view of users, to build personalised experiences.
Outbound Federation – enable existing identity data pools to be utilised for outbound Single Sign-On to external sites. Gain new ROI on KYC investments and extend use of identities associated with your brand.
One identity – Single Sign-On (SSO) lets customers and partners use a single identity to log in and engage with all your services. Learn more
Multi-channel – provide customers with the same user experience regardless of the device they use to engage with your services.
Consent – comply with privacy regulation (GDPR) by giving appropriate visibility and self-management controls for personal data.
Self-service – improve customer satisfaction and reduce helpdesk overheads by allowing customers to self-manage identity credentials.
External services and sites – aggregate attributes from internal and external sources, such as user databases, CRM, Identity Providers and federate identities to external sites and applications.
Enterprise BI and Provisioning – connect to enterprise grade business intelligence tools and provisioning tools.
How CIAM works
IDaaS, Cloud or On-Premise – your identity data, your location
Scalability – designed for high volume customer / consumer scenarios
Omnichannel – any device, same experience
Integration into world class BI, CRM
Your Identity Data, your choice how Ubisecure is deployed
Ubisecure managed Identity-as-a-Service (IDaaS) for simple, fast to market Single Sign-On, MFA, Identity Provider connectors for Customers, Partners and Supply Chain.
A Ubisecure certified cloud partner hosts Identity Platform deployment, provides SLA, you choose datacenter location.
Deployed on-premise to at your own location(s).
Ubisecure typically deploys larger scale on-premise and cloud CIAM solutions through our Certified Partner network. Partners have local and vertical specialisation – find the right partner in our directory and contact us to discuss requirements.
You can get directly started quickly and easily with Ubisecure’s managed Identity-as-a-Service (IDaaS) solution – available for B2B and B2C use cases with additional identity management add-ins as required. Go to IDaaS.
Retail giant S Group uses the Ubisecure CIAM Identity Platform to achieve a wide range of Customer IAM functionality designed around providing customers with a single identity for all S Group company applications and services, including step-up authentication.
ANALYST EXECUTIVE SUMMARY
An overview of the Customer Identity and Access Management (CIAM) industry & an impartial high level description and analysis of the Identity Platform.
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Build vs Buy: Customer IAM
What are the benefits of Customer IAM? And should your organisation build a solution using your existing internal resources, or buy a CIAM solution?
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