Identity Management for SaaS applications

How Ubisecure provides all the tools needed to better manage customer identities within SaaS applications. Get your SaaS solution to market quickly with plug-and-play Customer IAM.

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Registration & Login

Makes sure customers have an excellent first impression when signing up for your services and improve customer conversion and loyalty.

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Single Sign-On (SSO)

Allow your customers to log in just once to get streamlined access across all authorised applications.

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Strong Auth & Identity Providers

Log in using one or more identities, including a wide variety of biometrics, social media logins and strong third-party identities like bank ID.

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Integrate Identity Standards

Quickly build in support for OpenID Connect (OIDC), OAuth, SAML.

Why use CIAM? Key challenges solved

CIAM Capture Proof Convert

Grow Revenue

Ubisecure enables SaaS providers to grow revenue with optimised, frictionless, out-of-the-box workflows for login and registration, resulting in reduced sign-up abandonment rates and increased customer retention. These workflows may include:

  • Identity providers – customers log in using an identity they already own, removing the frustration of having to create yet another username/password.
  • SSO – remove cumbersome repeat logins, making it easy for your customers to keep returning to your service. SSO to external apps (‘federation’) also offers potential new revenue streams, and speeds up new customer onboarding as they can integrate services quickly and easily.
  • Incremental registration – customers convert more easily by signing up with just a few details, with more data collected later points.

By plugging in CIAM APIs, SaaS developers can get applications to market (and start earning revenue) faster.

Get to know your customers

The more you know about your customers, the more you can tailor solutions to their needs, providing upsell opportunities and staying ahead of competition. CIAM offers several ways to get to know your customer, including:

  • Identity verification – verify your customers’ real-world identities using a variety of strong authentication methods. Digitally verifying physical ID documents or leveraging identity providers who have conducted robust KYC (such as bank or teleoperator eIDs)
  • Progressive profiling – progressive profiling helps you build a fuller picture of your users’ data without asking for it all at once. This makes users much more likely to provide additional information
  • Integrate identity silos – for example, your CIAM and CRM. Data becomes more up to date and ensures a single, accurate view of all available information.

Identity Verification

Delegated User Management

Improve user experience

Seamless user experience across devices is key to success for any SaaS business:

  • Self-service account management – let users handle their own account data, consent and other settings, without having to contact your IT support.
  • Support Bring Your Own Identity (BYOI) – let users connect existing identities, rather than forcing them to create a new username and password.
  • SSO – enable one identity across all of your services (and external services with federation), simplifying the journey and architecture for your users.
  • Delegated Authority – digitise complex delegation workflows and access requirements with the most advanced delegation solution from any CIAM provider.

Secure identity data

Security is central to avoiding an identity data breach, which can cause loss of customer trust, regulatory non-compliance fines and time/money spent trying to deal with the damage caused. CIAM enables many security benefits, including:

  • Identity directory – avoid identity data silos by integrating data pools to keep identity data and authorisation up to date. Less chance of vulnerabilities with a reduced attack surface.
  • Secure APIs – enable secure access control of APIs both within an organisation and to third parties. Ubisecure’s standards-based token server uses OAuth 2.0 and OpenID Connect protocols.
  • SSO – as access is only tied to one set of credentials, all access is revoked upon credential deactivation.
  • Authentication – options for strong authentication and multi-factor authentication (MFA) enhance trust in who is accessing your application(s).

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CIAM for Europe's Utilities Sector page 1

INDUSTRY BRIEF

Get your SaaS solution to market quickly with plug-and-play Customer IAM

How Software-as-a-Service providers use Customer Identity and Access Management to get applications to market faster and grow revenue

>> Open the PDF

Resources

CASE STUDY

Grano logo

Customer-facing SSO the SaaS document management solution.

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ANALYST EXECUTIVE SUMMARY

By KuppingerCole

An overview of the Customer Identity and Access Management (CIAM) industry & an impartial high level description and analysis of the Identity Platform.

>> Read More

WHITE PAPER

Using IAM & LEIs to Improve Onboarding & KYC

How to optimise customer onboarding for seamless, secure and compliant Know Your Customer (KYC) workflows.

>> Download White Paper

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