Use your customer’s existing digital identities to create seamless registration, login, and engagement and help you build progressive identity profiles
Out of the box support for potential authentication sources from many Identity Providers, from social to verified, and fast addition of any standards based identity credential via Authentication Adapter microservice
Secure & Seamless User Experience
Your customers carry around digital identities on phones or laptops, so give them the freedom to choose which identity to use (and when) to quickly, seamlessly and securely register and login
Build Trust
Bring Your Own Identity (BYOD) returns the control of Personally Identifiable Information (PII) to customer, allows you to build trust with customers as they engage with your services
The widest range of Identity Provider support
Elevate identity assurance trust at the right time
Social or professional network registration makes it easy to capture and convert of initial prospects, and provides the starting point for building rich progressive identity profiles. But when the engagement, or account need, requires stronger identity assurance, use the Identity Platform to step-up to a stronger assurance level such as a verified digital identity like a BankID or similar.
IdP Connect provides a wide range of support for social and professional network digital identities, but also supports many local European digital identity schemes, both private and public sector.
Link Customer Identity Management to your CRM
Linking the Identity Platform to your CRM and enabling a multi-tiered delegated administration model can eliminate the challenges or stale, inaccurate identity data.
The Identity Platform feeds updated customer attribute and profile data to the CRM, and the valid contract data within the CRM can be utilised by the Identity Platform to facilitate easier or automated registration processes, allow sales managers to invite prospects or customers to your online services directly from the CRM interface.
- Automate the linking of customer identities to the CRM contract lifecycle
- Increase efficiency when on-boarding new partners and customers by sending invitations directly from the CRM interface
- Improve the accuracy of customer data and increase sales and marketing efficiency
How it works
Authentication Adapter
Addition of new identity providers is quick and easy via the Authentication Adapter microservice that supports open standards such as OpenID Connect and OAuth 2.0.
Progressive Profiling
Collect only information that is necessary and relevant to the customer experience at hand, link identities to accounts and strengthen weak identity profiles as you build a progressive identity profile and attributes.
Retail giant S Group uses the Ubisecure Identity Platform to achieve a wide range of Customer IAM functionality designed around providing customers with a single identity for all S Group company applications and services, including step-up authentication.
Resources
ANALYST EXECUTIVE SUMMARY
By KuppingerCole
An overview of the Customer Identity and Access Management (CIAM) industry & an impartial high level description and analysis of the Identity Platform.
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CASE STUDY
Deploying a nationwide identity management and delegation platform for citizens and businesses.
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