When it comes to choosing a CIAM (Customer IAM) solution, most vendors are US-based, developing their technology stacks and making business decisions in their home countries. There are only a small number of European-owned and operated CIAM providers, whose expertise, technology and experience can offer locality advantages to European businesses. Let’s look at the benefits of choosing a European CIAM provider for European businesses.
Local European expertise
European CIAM providers have local expertise, facilitating pre-sales and integration advice, and ongoing support. Commercial conversations and contract terms also adhere to local legal frameworks and customs, and customer-based cultural trends can be confidently considered and discussed.
Further, shared time zones make it far easier to get in touch with your usual contacts, and in the local language. For example, to support customers throughout Europe, CIAM provider Ubisecure has language support in English, German, Spanish, Finnish, Swedish and Danish and our Sales Engineering & Customer Success teams are never more than a short journey away.
Ubisecure’s technology is developed by our engineering team at our Finnish headquarters, which has been successfully serving European customers for many years. Ubisecure, and our deployment partners, provide European data residency, which can be a key requirement for internal data governance regulations and is the usual preference for Europe based businesses.
Our team regularly contributes to several European identity standards, including eIDAS, putting us at the forefront of standards adoption and able to give the latest advice.
We have wide support for existing digital identities from European Identity Providers and European digital identity schemes, including Verimi, Swedish Bank ID, and many more, resulting in seamless customer experiences for European service users. We’re also ISO certified and ready to meet your GDPR requirements, having a wealth of experience working on several projects enabling GDPR compliance and meeting other local regulatory responsibilities.
Experience with European customers
Ubisecure has proven success with many customers based in Europe across every vertical, including telecoms, utilities and government. For example, Ubisecure CIAM underpins a nationwide identity system for the Finnish Government. The system enables the strong identification of both individuals and organisations for online government services. In what is likely the largest subtenant deployment globally, Katso supports 400k+ organisations as subtenants. Read more about it here.
As another example, Ubisecure CIAM is the core solution for several award-winning digital identity projects with European telecoms providers. German cybersecurity analyst firm, KuppingerCole, most recently awarded Telia Company and Ubisecure a European Identity & Cloud award for ‘Best Consumer Identity Project 2019’ for their work implementing a Nordic and Baltic, cross border, one-stop platform for customers’ strong digital authentication needs as a single service. Read more about the project here.
Ubisecure prides itself on its strong relationships with many new and long-standing customers, with our local teams and customers growing together as true partners over the years.
Get in touch
As one of a very small number of European owned, operated and focused IAM providers, Ubisecure is very well placed to serve businesses throughout Europe. We are the number one CIAM provider in the Nordics, having been founded in Finland in 2002, and now quickly growing across the rest of Europe with presence in the UK, Germany, Sweden and Finland. We also have a network of local certified partners that cover practically all European countries and languages, ready to ensure that all your identity needs are met.
Contact us here.